This is the best public WiFi that we have found in the UK. On or off the railway… this service provides more internet for less personal info than any other we have come across. While Apple still offers less interruption and higher speeds, it has other motivations. Much has happened since our visit to London Bridge. […]
Read more 09 Public WiFi – Glasgow Central GLCBespoke knowledge for venue owners
Network design
Physical network optimisation based on survey results, existing traffic information & vendor specific functionality, meeting coverage and throughput requirements.
User experience
Define your Wi-Fi experience end-to-end, from average speeds to user registration and authentication. Including guest portal selection and content strategy.
Security privacy
Delivering a safe and secure Wi-Fi environment is essential to build user trust and confidence. From filtering the Internet access to providing modern encryption.
Monetisation
Building a viable long term strategy for maximising revenues (as well as reducing costs) by leveraging the deployment of ubiquitous in building bandwidth.
Cloud optimisation
Are you running multi-site networks? Opportunities exist to virtualise hardware and also centralise key functions to provide seamless cross site roaming for existing visitors.
Location information
Use your network to provide historic and real-time footfall information? Wi-Fi can provide detailed information about usage of your venue as well as offer location based interactions.
Guest Internet
Improved satisfaction
IoT
smart buildings
Loyalty
additional insight & rewards
generate more value from your wireless network today
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Apr, 25
08 Public WiFi – TfL underground LBG
Since we found ourselves at London Bridge unable to connect above ground (link), we went underground to take a closer look at TfL’s WiFi offering. TfL currently approach WiFi slightly differently, using EAP SIM authentication based on passengers’ mobile phone service providers. This means that there is no additional data collection (since you mobile provider […]
Read more 08 Public WiFi – TfL underground LBG - Apr, 25
07 Public WiFi – Network Rail station LBG
So, we’re back and looking at the rather topical experience of WiFi at Network Rail operated London Bridge station. Network Rail also provides WiFi at Euston Station which we covered last year, with a similar experience. So alighting a train from Waterloo, between platforms 6 & 7 a FREE_WIFI_SSID was available and we took a […]
Read more 07 Public WiFi – Network Rail station LBGFeb, 11Download our guide to building digital strategies
Working with a variety of private and public sector partners, we have found that many wireless connectivity projects get under way with positive intentions while most outcomes are often mediocre and rarely match the initial aspirations. This guide has been put together to help non-technical decision makers understand that connectivity underpins all digital strategies and […]
Read more Download our guide to building digital strategies - Jan, 8
GDPR, your WiFi and the problem with uniqueness
WiFi is a powerful and effective way of initiating conversations with customers based on time and location. It shouldn’t require email or necessarily any data collection but it should create value and compliment the wide range of online activities that your organisation already undertakes.
Read more GDPR, your WiFi and the problem with uniquenessSep, 2006 Public WiFi – GWR on train RDG – PAD
So, I have been meaning to do this for a while. Today we are onboard with Great Western Railway (formerly First Great Western) to take a look at the WiFi user experience on offer to passengers. The service is free, fortunately! Most on board (train) WiFi is delivered via mobile connections on the roof of […]
Read more 06 Public WiFi – GWR on train RDG – PAD - Sep, 13
05 Public WiFi – Festival Place, Basingstoke
Shopping centres often provide public WiFi to visitors and the experience is often significantly different from their tenants. We will post about this tension in more detail, but for now. This is the WiFi provided by the Festival Place shopping centre in Basingstoke. Benefitting from a catchment of 1.3 million people, Festival Place […]
Read more 05 Public WiFi – Festival Place, BasingstokeAug, 1904 Public WiFi – Apple Store, Basingstoke
A [very] brief look at the in-store WiFi offered by Apple in the Festival Place shopping centre in Basingstoke. The Apple WiFi experience is the gold standard in public WiFi deployments. They collect no data (top GDPR compliance) and they provide a very fast connection. When the store is busy, the connection […]
Read more 04 Public WiFi – Apple Store, Basingstoke - Aug, 16
03 Public WiFi – Heathrow T5
A brief look at the user experience of public WIFi on offer at London’s Heathrow Airport (T5). Provided by Heathrow Airport Holdings Limited via Virginwifi the service is currently sponsored by Visa. They collect the following data: Name (first & last) Email address (nothing received) Flight number (not validated) The connectivity options were: Paid […]
Read more 03 Public WiFi – Heathrow T5Aug, 902 Public WiFi – Iberia in flight
This time we take a closer look at in flight WiFi. Much has been made of the airline industry’s efforts to bring connectivity to their planes. Passengers want it so the carriers are responding. In principle this seems like a welcome step forward, but we had access to one of IAG’s first aircraft to be […]
Read more 02 Public WiFi – Iberia in flight